Computing Support

Computing Support

Province:Quebec

1800 hours

Diploma of professional Studies

"To develop the competencies necessary for applying the methods required in order to effectively practice the career, such as problem
solving, researching information and time management. Skills related to optimal use of software are also developed: the use of older as well
as recent operating systems, the use of application software, creating and using databases and the use of telecommunications. Developing
the skills related to communication in the workplace and customer support such as: interacting in a variety of of professional situations,
communicating in French/English, providing call-centre customer assistance. Finally, the development of the competencies necessary for
network management: assessing the structure and functioning of computer systems, developing programs, installing hardware and
software, manageing access, setting up resource sharing, troubleshooting and computer optimization." inforoutefpt.org